Frequently asked questions about Azops Dental's AI dental insurance verification

Azops Dental is an AI agent that automates dental insurance verification for dental clinics, saving practices 90+ hours per month.

Natalie, our AI agent, checks payer portals and calls your patients' insurances to verify eligibility, builds a full coverage breakdown, and writes it back into your practice management software.

Dentrix insurance check and other electronic verification tools are limited and often inaccurate, not all insurance carriers support it, and it rarely provides the full breakdown of benefits your office needs. Our AI agent performs the exact tasks that your admin team perform today: it checks insurance portals and based on the information it finds there, it then does real phone calls to get the remaining coverage details ensuring you get complete and up-to-date breakdown.

Beyond pulling the full breakdown, Azops Dental writes it directly into your PMS's benefit table — a trained specialist logs in and enters every benefit, something electronic-only verification won't do for you.

Our system is built for reliability first. It has a strong historical runtime, consistently completing insurance verifications without interruption.

If a coverage breakdown can't be completed for any reason, the verification is immediately handed off to our trained human team, who completes the call and writes the results back into your Practice Management Software.

You get the consistency of automation with a human safety net, so verifications always get done and nothing blocks your schedule.

Azops Dental pairs heavily automated dental insurance verification with human quality assurance. Every verification is reviewed by a trained specialist, and any verification the AI can't complete on its own is finished by a human, so verifications always get done.

Accuracy comes from pairing automation with human oversight: our AI agent builds the full coverage breakdown, then a trained specialist reviews every verification before it reaches your team, and anything the AI can't finish on its own is completed by a human.

Yes. Azops Dental writes the full benefit breakdown directly into your practice management system's benefit table. A trained specialist securely logs into your PMS (Open Dental, Dentrix, Eaglesoft, CareStack) and enters every benefit — something electronic-only verification, and even Eaglesoft or Delta Dental portals, won't do for you.

Yes. Whenever Natalie AI logs into a payer portal, she takes a screenshot and saves it in your Azops Dental dashboard. Then every call is automatically transcribed for full transparency. You can review transcripts directly in your Azops Dental dashboard at any time.

We work with Open Dental, Dentrix, Eaglesoft, CareStack and other specialized systems. We setup the integration and Natalie becomes part of your team.

Not at all. The entire process happens directly inside your PMS. Your team continues working as usual, the only difference is that insurance verification becomes fully automated.

Yes. Our entire system and processes are fully HIPAA-compliant to protect your patients' PHI at every step.

Azops Dental is a monthly subscription priced per provider (doctor), with a Benefit Table Write Back add-on available. Use the ROI calculator to estimate what your practice currently spends on manual verification and what you'd save with Azops Dental.