Frequently asked questions about Azops Dental's AI dental insurance verification
Have questions? We've got answers. Find out more about how Azops Dental can help your practice.
What is Azops Dental?
Azops Dental is an AI agent that automates dental insurance verification for dental clinics, saving practices 90+ hours per month.
Azops Dental checks payer portals and calls payer lines to get a full benefit breakdown for every patient each year and confirm eligibility for every appointment. A human reviewer double-checks every verification, and our proprietary connector writes the verified information back into your dental software the way your team already records it.
How is this different from electronic verification?
Dentrix insurance check and other electronic verification tools are limited and often inaccurate, not all insurance carriers support it, and it rarely provides the full breakdown of benefits your office needs. Our AI agent performs the exact tasks that your admin team perform today: it checks insurance portals and based on the information it finds there, it then does real phone calls to get the remaining coverage details ensuring you get complete and up-to-date breakdown.
Beyond pulling the full breakdown, our proprietary connector writes the verified benefit information back into your dental software the way your team already records it, including PDFs, notes, or employer/group benefit tables.
How can I know it will be as reliable as my admin team?
Our system is built for reliability first. It has a strong historical runtime, consistently completing insurance verifications without interruption.
A human reviewer double-checks every verification and flags anything that still needs attention before the information reaches your team.
You get the consistency of automation with a human quality check on every result.
Does Azops Dental use human reviewers, or is it fully automated?
Azops Dental pairs heavily automated dental insurance verification with human quality assurance. A human reviewer double-checks every verification before the information reaches your team.
How does Azops Dental ensure verification accuracy?
Accuracy comes from pairing automation with human oversight: our AI system builds the full coverage breakdown, then a human reviewer double-checks every verification before it reaches your team.
Does Azops Dental write benefits back into the benefit table?
Yes. Our proprietary connector writes the verified benefit information back into your dental software the way your team already records it, including PDFs, notes, or employer/group benefit tables.
Is there a way to audit the information that Azops Dental collects in case there's a claim denial?
Yes. Whenever Azops Dental logs into a payer portal, it takes a screenshot and saves it in your Azops Dental dashboard. Then every call is automatically transcribed for full transparency. You can review transcripts directly in your Azops Dental dashboard at any time.
How does the integration with our PMS work?
We work with Open Dental, Dentrix, Eaglesoft, CareStack and other specialized systems. We setup the integration and Azops Dental becomes part of your team.
Do we need to change the way we work?
Not at all. The entire process happens directly inside your PMS. Your team continues working as usual, the only difference is that insurance verification becomes fully automated.
Is the AI HIPAA-compliant?
Yes. Our entire system and processes are fully HIPAA-compliant to protect your patients' PHI at every step.
How much does Azops Dental cost?
Azops Dental is a monthly subscription priced per provider (doctor), with a Benefit Table Write Back add-on available. Use the ROI calculator to estimate what your practice currently spends on manual verification and what you'd save with Azops Dental.
Want to see what automated insurance verification saves your practice? Try the dental insurance verification ROI calculator or book a live demo.

Azops Dental is an AI agent that automates dental insurance verification for dental clinics, saving practices 90+ hours per month.